Murcia s University Quality Body achieves ISO 9001 Certification
SGS has recently given Quality Management Certificstion ISO 9001 to Murcia’s University Quality Body for the activities of assessment of degrees and alumni satisfaction level regarding educational performance of teachers, production of labour force insertion reports regarding graduated alumni and their satisfaction with the received training, and advisory for all quality-related requirements that may appear from all stratums of Mucia’s University, amongst others.
The event had the presence of Murcia’s University Principal, José Antonio Cobacho, Social Council President, Juan Bernal, SGS ICS’ President, Ramón Robles, and Murcia’s University Manager of Quality and Convergence Area, Francisca Martínez Faura.
Quality Body is one of Murcia’s University services created to boost quality in all the activities performed within their competences and to serve as support for the development of a quality policy dictated by the University’s Government Board, as well as to favour and support all quality processes performed by all stratums in Murcia’s University.
For Ramón Robles, such processes aim to improve the service delivered to their customers; mainly the students and their families and whom benefit the more of such quality improvements, and has ensured this certificate “is just the beginning of an improvement process”. University’s Principal has thanked the hard work invested by the service’s members, specially when “in an organisation as big and complex as Murcia’s University, all assessment and improvement systems are really important, but in order to make them real we need all the members’ participation”.
The Certification document provided by SGS means an important recognition to the excellence philosophy taken by Murcia’s University Quality Body, looking forward to improve and ensure quality in both the University’s external and internal performance, as a self-demanding gesture a bet towards management improvement.
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