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SGS has given ISO 9001:2000 Certification to BMW Madrid S.L. as results of the effective implementation of policies aimed for the continuous improvement and to encourage good associations amongst its members as well as obtaining a high level of customer satisfaction for the activities of commercialization and after-sale service of New BMW Automotive Vehicles, MINI and second-hand, BMW motorbikes and second-hand and their spare parts and accessories.
BMW Madrid is BMW Group in Spain’s first and only branch. It has more than 140 experienced professionals in order to achieve their main goal: ensure the brand’s success, warranting the development and implementation of new techniques and management tools, directed to achieve excellence in customer satisfaction and implementing new quality standards, services and products.
SGS’ granting of ISO 9001:2000 certification means a recognition to BMW Madrid S.L.’s efforts to keep on the road for management excellence and their commitment to the continuous improvement of their processes in order to satisfy all their customers’ needs and expectations.
SGS ICS IBÉRICA S.A.Trespaderne 29
Edificio BARAJAS I
28042 Madrid
Spain
Phone: +34 91 313 80 00
Fax: +34 91 313 80 80
E-mail The SGS Group is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognised as the global benchmark in quality and integrity. UIT more than 48’000 employees, SGS operates a network of over 1’000 offices and laboratories around the world.