La Agencia de Desarrollo Local de San Javier, primera Agencia de la Región en conseguir la Certificación ISO 9001
San Javier’s Mayor, José Hernández, and Development Councillor, David San Nicolás, received this week the Quality Certification according to ISO 9001 Regulation for San Javier’s Agencia de Desarrollo Local, first agency in Murcia to obtain it.
SGS Internacional Certification Services President, Ramón Robles has delivered such Quality Certification “proving San Javier’s council strong commitment to achieve service excellence in job opportunities, training and promotion of business initiatives services the Aagency is offering”, according to David San Nicolás.
This Quality Certification will imply the optimisation in all the processes performed by the Agencia de Desarrollo Local and an improvement of the services provided to all their users. A performance protocol is issued for all cases, as well as an internal training policy for all employees committed to the quality policy also requiring quantifiable objectives previously determined.
San Javier’s Council Agencia de Desarrollo Local was created in 2001 and consist of a development agent, a labor advisor and a training assistant. Since its inception, has had an important role in the job opportunity service with 3.742 job offers managed, through 1.531 companies and 5.754 users assisted. A total number of 1323 students have attended the 82 training programmes developed.
San Javier’s Council, José Hernández, has highlightes this Agency’s good performance “contributing to the current economical dynamism this council is living right now”. San Nicolás added that “the intense work developed by the Agency, turned into an example for labor, training and business initiative issues” and “the improvements for users this Certification will imply, and above all, our commitment to keep improving”.
The SGS Group is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognised as the global benchmark in quality and integrity. With more than 48’000 employees, SGS operates a network of over 1’000 offices and laboratories around the world.