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The two vehicle terminals operating in Tarragona’s harbour, Bergé-Carport and Suardiaz Terminal Tarragona, S.A., as well as the stow and un-stow company Estarraco and Tarragona’s Port Authorities, renewed last March their Vehicle Traffic Service Quality Certifications, which will be valid for two more years. Their day-to day activities, their group work, their implication and collaboration between the different entities’ staff and the compliance of Tarragona’s Harbour with the Vehicle Traffic Service Quality Certification Referential have made possible to achieve again such recognition of quality service provision.
The Referential’s quality service characteristics are classified according to the following sections:
Harbour infrastructures and equipment. Harbour space management. Vehicle services. Ship services. Other activities. In February 2008, SGS, the chosen body to perform the external assessments prior certifications, did their corresponding conformity assessments which each one of the four organisations passed successfully. Keeping these Service Quality Certifications confirms Tarragona’s Harbour competitiveness in vehicle traffic and customer satisfaction service provision.
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E-mail The SGS Group is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognised as the global benchmark in quality and integrity. With more than 50’000 employees, SGS operates a network of over 1’000 offices and laboratories around the world.