POLLENÇA TOWN COUNCIL GETS CERTIFIED WITH THE INTERNATIONAL ISO 9001 and ISO 14001
This is the first local Balearic corporation getting certified under both referential. The scope of this certification covers 17 beaches and bathing areas of the municipality.
On August 6 a ceremony was held in the beach of “Tamarells del Port” in Pollença where these certificates, according to the international standards ISO 9001 “Quality Management System” and ISO 14001 “ Environmental management system”, were given to Pollença Town Council. Among the assistants we possess the presence of Bartomeu Cifre, Mayor of Pollença, Montserrat Jaén, Director of Tourism of the “Govern de les Illes Balears” and Ana Viñado, SGS Commercial Manager East Zone.
The scope of the audit realized by SGS includes:
The integral management of beach services of municipal competition: Cleaning, beacon maintenance, exploitation of temporary services, rescue and surveillance, and information in Cala Barques, Cala Molins, Cala Formentor, Platja d' Albercuix, Platja del Port de Pollença (Tamarells).
Cleaning and information in Cala Castell, Cala Estremer, Cala Clara, El Maressar, Cala Carbó, Cala Bóquer, Cala Figuera, Cala en Gossalba, Cala Murta, Cala en Feliu, El Caló,Can Cullerassa
Mayor Bartomeu Cifre highlighted the importance of these certifications in accordance with ISO 9001 and ISO 14001 granted by SGS, for the control of the environmental parameters of quality and satisfaction of users and emphasized that this is an important recognition of the labor realized by the Town hall, “sometimes imperceptible, but it highlights the commitment to quality and service to our visitors”. He also stand out that the coordination between all parties has been very important in achieving this certificate.
Montserrat Jaén, Director of Tourism of the “Govern de les Illes Balears”, congratulated the Town Council and explained all the contributions that the “Conselleria de Turismo y deportes” had made in order to improve competitiveness and repositioning of the community. “We make intensive efforts to promote the implementation of quality certificates. We organize workshops with other Town Councils because we think that they are a very good tool to achieve touristic excellence”.
Commercial Manager East Zone commented that “getting to this point is not easy, this given recognition is the
acknowledgment of the effort of all people that made this possible and have understood the commitment to improve. We must recognize the labour from all the members of the Town Council and it´s an honour to give this recognition, not only as a SGS member but as a citizen that enjoys with her family in the beaches of Pollença”.
For more information please contact:
Cipriano Ferreiro Rachón
Delegación Islas Baleares
Desarrollo de Negocio
Can Calafat, 63 Local 61 2ª Planta
Edificio Naves Blancas
07199 Poligono Industrial Son Oms
Palma de Mallorca
Telf: +34 971 78 31 41
Móvil: +34 682 053 527
Fax: +34 971 78 31 56